Store Policy

Whitman Woods Publishing strives to provide customers with a high-quality product whether this is a book purchase or involves a positive personalized experience as they navigate the process of authorship and marketing their book. We will do our best to communicate an in-depth, comprehensive understanding of what services are available to match your needs and what you can expect from us.  Our goal is to exceed customers' expectation with services that support the honesty and integrity of our company's core values and vision.  Empathy and responsiveness are also key elements in developing the relationship necessary to meet our customers' expectations.  Delivering exceptional experiences is a priority for us.  

We appreciate customer feedback as part of our company's ongoing process.  Monitoring customer insights helps us understand customer needs and expectations which allows us to revise and improve our services to address common concerns and enhance the customer experience. Beyond solving potential problems, feedback also highlights what we're doing right. If customers consistently praise a particular aspect of our service, we can reinforce those practices. We hope to evolve with customer needs as a business that listens, adapts, and improves so we can earn long-term customer loyalty.

As with any company, we aim to be professional and courteous when interacting with our customers. We will keep our customers informed of any changes or updates that may affect them. If you have any questions or concerns, please don't hesitate to contact us.

Your privacy is of the highest importance to us because ae want to treat customers like we would we wanted be treated if using our services. Personal information has become a commodity. Protecting financial information like credit card numbers, addresses, and phone numbers is regulated by law. It's our company policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website and other sites we own and operate.